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Delivery & Returns

All of our products over £50.00 are delivered to most UK mainland addresses FREE of charge. The price you see for a product is the price you pay, including VAT and delivery.

Orders Below £50.00 in Value have a £4.00 Delivery Charge Applied.  THERE ARE NO OTHER DELIVERY CHARGES TO Mainland ENGLAND ADDRESSES.

Most products are Delivered Free of Charge to Scotland and Wales - however, owing to Carriers Costs - Certain products to Scottish and Welsh addresses have a delivery charge applied in check out section - these are made very clear prior to any of your details being entered onto our system.

For full information on deliveries to Northern Ireland, Channel Islands, Isle of Wight, Isle of Man & Scottish Islands please contact us on the links shown below. However many of our products are available for delivery into these area's.  All deliveries outside UK Mainland will incur a delivery charge.

Most of these products are available for delivery throughout the EU. All products delivered to non UK addresses will incur a delivery charge.

For information on product costs, availability and delivery outside the EU please contact us.

Delivery schedules quoted on Product Pages are intended as a guide only. Schedules are based on our experience of what is the approximate AVERAGE delivery period of the relevant supplier. For more information please see: SECTION 4 and 5 of our TERMS and CONDITIONS Of SUPPLY.

The method and time for delivery varies by product but the majority of our smaller products are dispatched on the same business day for delivery within 3 – 5 Days. Garden buildings and garden structures will take a little longer to be delivered, (Note the approximate delivery schedule on each product page). Please Note: Sheds stating Next Working Day Delivery must be ordered before noon to achieve this service. Any shed ordered after noon will be delivered one day later. Next Day Shed Delivery Orders Placed after 12 noon on a Thursday will be delivered the following Tuesday.

Bank Holiday Weekends: Next Day Delivery Orders received over a bank holiday weekend will usually be delivered on the following Wednesday. No Deliveries are made between Christmas and New Year.

There are delivery costs on certain products (as detailed on product pages) and occasional delays in delivery when delivering to remote areas, notably the Highlands of Scotland and certain areas of Wales and Cornwall.

In the case of remote or difficult to access areas - if you are worried whether or not we can deliver - please call on the number below - we would be delighted to chat through any concerns that you may have.

NOTE: Owing to Recent Fuel Price increases we have been forced to implement a delivery charge for some of our Summer House, Sheds & Play House Products into Scotland and remote areas of England and Wales. If you think this might apply to you - please contact us to discuss.

Top Tip: If an item is delivered which is clearly damaged - always sign 'arrived as damaged' when receiving goods from a courier. Also it is advisable to photograph the goods prior to opening. That way, if something has been damaged in transit, the courier bears the cost. In the unlikely event that the courier has done obvious damage to the goods in transit you MUST let us know within 24 hours. We would usually ask for copies of the photographs to support claims against the couriers.

For further information on any aspect of our delivery service please contact us on: distributionservices@gudrum.com

Download our returns form here