Coronavirus

BUSINESS AS USUAL. 

CURRENTLY DELIVERIES ARE GOING AHEAD  01/04/2020

Covid-19 Update:

As with any responsible business and individual our first priority is safety.  Safety to us means the health, safety and well-being of staff, customers and the population at large.  We will adhere strictly to Government Guidelines and will take any action that we perceive to be responsible or within a duty of care to protect all parties.

Most products on Garden Chic are sourced direct from suppliers stock and suppliers arrange the delivery to you, our customers.  As you may expect we are expecting some delays on certain deliveries.  In the main suppliers are endeavouring to hit the usual delivery periods however the current circumstances are affecting staff availability and delivery vehicles etc. It would be reasonable to expect some delays on certain items. Clearly in light of the current situation, regardless of our efforts, certain products may have a rather extended leadtime on order to delivery.  We are working with suppliers to ensure that where there are delays, it is kept to a minimum.

As of 25/03/2020 many of our suppliers and carriers have announced that they are not currently going to be able to deliver to the following postcode locations:

IV, KW, PA, PH and other remote postcodes.

With the closure of many hotels and B&Bs the drivers are not able to make deliveries to these areas without a stop over in line with the legal driving requirements. Please contact us if you are in any doubt before placing an order.

Please be assured that our excellent team of staff and suppliers are working tirelessly to keep business running as normal for all our customers.

Many delivery companies are now running a non-contact delivery service where they will ask you to kindly remain in the house whilst your delivery is carried out, this is to protect both you and the delivery staff and to comply with the social distancing advice put forward by the government.

Please be patient with us during this time, we are finding that some lead times are being extended due to high demand for online shopping and home deliveries with rather reduced facilities for executing the orders.

In the event that the country is placed on a full lockdown and deliveries are forced to stop then orders will be delivered as statute and logistics permit:

Orders will be placed on hold and will be delivered as the government permits. 

We will keep the website updated and all staff briefed daily as the situation evolves.

Please keep watch over your emails and spam folder for further information relating to existing orders however for the moment at least we are very much running as business as usual.

 

Gudrum Classics Ltd

Garden Chic

Simply Log Cabins

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