"We" means GUDRUM CLASSICS LIMITED of
Beacon Hill Office Park
NG24 2TN (UK)
Company Registration No. 4627032
Gudrum Classics Ltd
"You" means the person or persons so named on the order form provided on our website.
1. The contract between us
We must receive payment of the whole of the price for the goods that you order
before your order can be accepted or by arrangement as detailed on invoice.
Once full payment has been received by us we will send a receipt for the payment. This document is an offer by you that you wish to purchase the goods detailed and is not an order confirmation.
We will Confirm Acceptance of your Order either by us sending an Order Confirmation Document or when we / our suppliers dispatch the goods, whichever is later. This document is called an Order Confirmation and is headed as such.
Our Confirmation of Acceptance of your order
brings into existence a legally binding contract between us. In all events we
retain title in the products and, at our discretion, absolute right to recover
the building and recover any costs from you, including right of access for said
recovery at any time entirely at our discretion until full payment is received.
2.1 The price payable for goods that you order are as set out in our website
2.2 You will be required to pay for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
2.3 All prices displayed on this web site or quoted by us in writing are in £ Sterling.
(All images used on our website are supplied by manufacturers and in some cases are general images to cover categories. For example a machine might be described as "Push" when the image show a "self propelled" machine. The description is always accurate the image may not always be so.
2.4 Price Guard Guarantee: This applies only at the ""Offer"" stage of purchase. It does not apply after goods have been purchased. We do not offer any retrospective Price Matching. Prior to purchase of a product: if you find a product cheaper elsewhere and can show it to us - we will endeavor to offer the product at a lower price. We are not obliged to offer at a lower price and may choose not to.
2.5 Displayed Prices are subject to alteration without notice. Subject to Clause 4 and its sub-clauses - Once a product is ordered the price for that building will not change except by prior arrangement.
2.6 You agree that liability in goods transfers to the recipient on delivery. Photographic evidence of delivery is considered Proof of Delivery whereupon liability on the goods shift to the recipient.
2.7 By agreeing to these terms you grant us the right to charge your card for goods that have been delivered and if for any reason replacement goods have been delivered and original order not returned / made available for collection as appropriate. Where we do not hold card details you agree to make payment by bacs.
2.8 We can offer no cash alternative for any free gift nor can they be substituted for any other style, product, cash or credit
2.9 All Free gifts are subject to availability and are strictly offered as a gesture of goodwill with a purchase
2.10a Garden Chic does not accept responsibility for hardware, software, typographical, or human error of any kind which may affect a promotional free gift as part of a customer order
2.10b Should any error with delivery or fault occur with a free gift then our responsibility would be to replace or repair in the case of faulty goods or to collect and refund goods sent in error
2.11 Whilst we’ll try and fulfil our obligations to run the promotional offers smoothly, we’ll not be responsible if something happens that is beyond our reasonable control. By entering the Offer you accept these terms. The Promotion and the Garden Chic's decisions are final and we reserve the right not to enter into detailed responses to you.
3. Rights for you to cancel your contract and returning goods
3.1 You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth day (Seventh Day in the case of Timber or Stone Products) from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. All Goods must be returned at your expense including in outbound and inbound carriage, if you choose to arrange the return this will need to be to an address that we will give you at the point of cancellation prior to any refunds being issued, should you wish for us to carry out the collection there will always be a charge for this, the charge will depend on the item and your location in relation to where the goods are going back to. If we collect the item it must be from the same address that we delivered the item to.
3.2 To cancel your contract you must notify us in writing quoting your order reference number.
3.3 If you have received the goods before you cancel or if the goods have been despatched before you cancel then you must send the goods back to our contact address OR an address of our choosing, at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address or an address of OUR Choosing at your own cost an risk as soon as possible. You may also by notice ask us to collect the goods from you at your cost. You accept liability for goods (returns) in transit. We will issue refunds ONLY for goods that are returned in the as new condition and the goods must be unopened.
3.4 Once you have notified us that you are cancelling your contract any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your cancellation. If you did not pay by credit card you will be refunded by cheque as soon as possible and in any event within 30 days of your cancellation PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
3.5 RETURNS: The Buyer may return any delivered Goods within 14 days of delivery for any reason whatsoever including simply a change of mind. The Buyer must notify the Seller in writing via email to: email@example.com
After 14 days have elapsed goods cannot be returned.
We will then give the appropriate address for the goods to be returned to.
3.6 The Seller will not accept returns or cancellations if the Goods have been altered by applying chemicals or paints to the surfaces or by altering or customising the Goods in any way or doing anything that could be deemed to be an act of the Buyer accepting the Goods as his or her own. The Buyer must keep any Goods he or she intends to return to the Seller in good condition. All parts of Self-Assembly products must be checked PRIOR TO ASSEMBLY or prior to booking Tradesmen or any other commitments and any discrepancy must be reported to us immediately. Goods that have been assembled will only be accepted by the Seller as a return entirely at Sellers Discretion. The Goods must be returned in the same condition and in original packaging as the condition in which they were delivered. If Goods are delivered flat packed they must be returned in the same condition including complete dis-assembly and correct re-packaging. Care must be taken to ensure that Goods returned are packed well to avoid damage or loss in transit. Goods returned which cannot be sold as new due to damage or wear and tear will be subject to a reduction in the refunds given and may not be refunded at all at our discretion. For the avoidance of doubt Goods are returned at your expense and whilst in transport to the address that we specify at your risk.
3.7 Any non-fault returns WILL be subject to a handling charge
3.8 All returns of faulty goods must be packaged in such a way that the returning courier can handle the goods. This means that the goods must be either in their original packaging or at least be packaged / boxed securely. In the case of faulty goods to be exchanged it is at the suppliers discretion whether they choose to collect the defective goods or if you are to dispose of them as you see fit. If the goods are to be collected then please have them ready for collection on the specified date.
4. Cancellation by us
We reserve the right to cancel the contract between us if:
4.1 we have insufficient stock to deliver the goods you have ordered.
4.2 we do not deliver to your area; or
4.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
4.4 In the event that we are unable to deliver owing to factors beyond our direct control then a Force Mejeure will take effect whereby we will cancel and refund your order with effect immediately and outside the scope of other regulations. Please see clause 8.1 below.
4.6 Web Site or Other Technical fault results in Displayed Pricing being in-correct.
4.6 If we do cancel your contract we will notify you by e-mail or telephone and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
5. Delivery of goods to you & Warranties
5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Delivery of all Garden Buildings, Garden Furniture and any other large items will be to nearest accessible Kerb Side. Drivers will be helpful and try to comply with reasonable delivery requirements but it should be assumed that delivery is nearest accessible Kerb Side. Moving goods from Kerb Side is at your risk and responsibility. Where our driver is requested to or there is an implication that delivery should be made onto your property or any private property this may be done at the drivers discretion but is entirely at your risk and responsibility. Any damage incurred owing to weight of delivery vehicle / driver negligence or any other damage is entirely at your risk and you agree to be responsible for any costs in making good.
5.2 We do not remove packaging. Packaging may include Timber or other pallets, plastic or other wrapping and protecting packing, boxes etc. Packaging is for you to dispose of appropriately.
5.3 Delivery will be made as soon as possible after your order is accepted and, unless subject to other arrangement given to you in writing. Delivery periods indicated on product pages are a guide only and are in working days. Delivery is Not Of the Essence. Please be aware that delivery Schedules are not guaranteed. Delivery to UK Mainland addresses only.
5.4 If for any reason delivery cannot be made to the ordering address it is your responsibility to provide an alternative address to where delivery can be made. We may charge
for this. The charge shall not exceed any cost imposed on us by the carrier.
5.5 You will become the owner of the goods you have ordered when they have been delivered to you. Once any goods have been delivered to you (kerb side) they will be held at your own risk and we will not be liable for their loss or destruction.
5.6 In the event of any claim being made under the guarantee or owing to damage in transit or for any other reason: We reserve the right to request photographic evidence to support any claim. We reserve the right not to fulfill any claim until such evidence is received. Such evidence as shall be sent will not be considered conclusive or final. As per Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - any and all damaged goods must be reported within 14 days of delivery.
5.7 All warranties are valid ONLY for UK Domestic Use unless stated otherwise. For the avoidance of doubt and for full written clarity - all warranty claims / questions MUST be set out in e-mail format and sent to: firstname.lastname@example.org
5.8 All warranties are manufacturers warranties and have their own terms, conditions and limitations. Gudrum Classics Ltd does not offer any additional product warranty except as required by law. Manufacturers always Reserve the right to Alter Specification without Notice. Images are shown to support product text. Actual Products may differ from the images in detail dependent on manufacturers specification variants.
5.9 All Goods MUST BE CHECKED on Delivery with any damage or discrepancy must be reported within 14 days. No Claim for damage during transit will be accepted unless a note is made on the delivery sheet. This sheet must be signed on Delivery of Goods and any information relating to damages must be made on this sheet, a copy of which is retained by the delivery driver. If any parts are found to be missing or damaged you must contact us PRIOR to assembling or attempting to assemble the Product.
5.10 Goods Manufactured from Timber: Timber will expand and contract according to its environment. A consequence of this is that there may be splits and cracks appearing in timber product. There may be significant variation in colour and in species of timber used in any product. Pressure treated timber may show a residue on the surface of the wood. All issue mentioned in this clause are deemed to be part of the natural qualities of timber. Such issues are not defects and are expressly EXCLUDED from any Warranty.
Unless stated otherwise; timber products are delivered un-treated. Where timber products are shown as painted - that is for Illustration Purposes only. Unless the text states that the item is painted then it is not. Most timber products are supplied without pre-drilled screw holes and so a drill may be required.
5.11 All Measurements are Nominal. Any stated Measurement of building dimensions is a guide only and may be subject to significant manufacturing and other tolerances. Goods may vary from image shown and colours are not accurate. Imperial Measurements are a guide only and an approximate conversion from Metric rounded up or down to a round figure.
5.12 Garden Sheds and other Sectional Buildings may allow the ingress of water through wall panels in the first weeks after delivery. This is owing to the wall boards contracting in their dry stored environment. The wood will go through a natural process of regularization where the timber will absorb moisture from the surrounding atmosphere, the wood will slowly expand and any ingress should cease.
5.13 Delivery may be on our own vehicles, it may be on our suppliers vehicles or it may be by third party carrier. Contact regarding delivery will be either from us OR from the relevant supplier / carrier. We are at liberty to pass your contact details to third party delivery agents and assign them as the delivery contact point.
5.14 All colour are shown as a guide only. Colour reproduction is not accurate. Products offered as a set may not be an exact match especially where the set is manufactured from different materials ie part is manufactured from Cast Iron and part from Cast Aluminium.
5.15a Buildings and Other Structures: We do not advise on planning permission, building regulations or any other statutes that may cover any building or structure or any part therof or the location or uses of any building or structure. It is entirely your responsibility to check with the relevant authorities that any building or structure complies with any & all statutory requirements.
5.16 Dimension Measurements are always Extreme so: Arbour dimensions are to edge of roof UNLESS is states FOOTPRINT Dimensions. Fence Panel, Garden Furniture, Arches, Arbours Pergolas are always to extreme points UNLESS states otherwise on product page.
We shall have no liability for any issues relating to planning permission or any other structural or usage permissions or regulations under any circumstances.
Warranties are manufacturers warranties. Manufacturers are the final arbiter on warranty claims, limitations, terms and conditions apply depending on the individual manufacturer and goods ordered. They are for UK Domestic use only. Warranty rights are only applicable to the ORIGINAL purchaser. Goods damaged after delivery or incorrect assembly nullifies any warranty.
5.15b We do not advise on planning permission or building regulations.
We do not warrant the accuracy of information displayed here-with nor on the web site with regards to Planning Permission or any other regulatory / statutory requirements.
All text referring to Planning Permission, Building Regulations and any other statutory Requirement is information as we understand it only. It is not definitive nor exhaustive nor is it warranted to be accurate. There may well be local or National issues in your area that require compliance that are not detailed here. We accept no responsibility for the accuracy, completeness or otherwise of this text. For full and definitive information on Planning Permission, Building Regulations or any Other Statutory Requirements please contact your relevant authority.
You accept that wood is a natural material. It differs from man-made materials
each piece of timber will have grains and knots which will vary. Being a natural
product wood will react to changes in atmospheric conditions. Wood will expand and contract. Most of this movement is across the grain of the wood so height dimensions will vary according to moisture content. All height dimensions are exclusive of roof insulation and covering and at 15% moisture content of the wood. Some splitting of the timber may occur as it expands and contracts with changes of humidity
The above processes are perfectly natural and do not affect the integrity
of the timber or of the structure it is used in and therefore splitting, cracks
& knots, expansion and contraction etc are not covered by any guarantee.
5.16 This website is provided on an ""as is"" and ""as available"" basis. We make no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products for sale on this website. You expressly agree that your use of this website is at your own risk. To the full extent permitted by the applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, satisfactory quality and fitness for a particular purpose.
We do not warrant that this website, its servers, or e-mails which may be sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
6.1.1 If the goods we deliver are not what you ordered, if the goods are faulty or the delivery is of an incorrect quantity we shall have no liability to you unless you notify us in writing at our contact address of the problem within 7 working days of the delivery of the goods in question
6.1.2 We shall have no liability to you in the event that the goods are damaged following delivery
6.2 If you do not receive goods ordered by you within  days of the date on which you ordered them we shall have no liability to you unless you notify us in writing at our contact address of the problem within  days of the date on which you ordered the goods.
If you notify us with a problem with the order under the above conditions our obligation will be:
6.2.1 to make good any shortage or non-delivery;
6.2.2 to replace or repair any goods that are damaged or defective; or
6.2.3 to collect the goods and to refund to you the amount paid by you for the goods in question in whatever way we choose
6.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.
6.4 You must observe and comply with all applicable regulations and legislation including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase
6.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that you may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions all notices from you to us must be in writing and sent to our contact address at ...
Gudrum Classics Ltd.
Beacon Hill Office Park
NG24 2TN (UK)
or by email to email@example.com or by telephone on 01636 858290
All notices from us to you will be displayed on our website from time to time
8. Events beyond our control
8.1 We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, for any reason our suppliers becoming un-able to supply goods or acceptable alternatives, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
8.2 We accept no responsibility whatsoever for the content of any web sites other than web sites owned by Gudrum Classics Ltd. We do not warrant the accuracy or provide information to any web sites that purport to offer information regarding us or our products whether said web sites are linked to our web sites or not. We explicitly do not warrant the accuracy or in any way support any information displayed on web sites other than our own sites as listed on www.gudrum.com
If any part of these terms and conditions in enforceable (including any provisions in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
10.Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
13. Entire agreement
We do not send random marketing emails to personal email addresses (spam).
Customers have the "opt-in" option of our newsletters whereby you give your permission to receive occasional mailings from us.
If you wish to be removed from our mailing list at any time, please contact us
15. Communications from Us:
Unless you place an order with us or contact us and request that we contact you - we will not contact you.
When you place an order our web site will automatically go through the following processes. These processes do not feature an opt out option as it is necessary that that you receive this information for the fulfilment of your order:
15.1) The Web site will send you an order confirmation which may include information regarding delivery
15.2) The web site will send a confirmation that your order is being processed
15.3) You may be contacted by us, our suppliers or a courier to arrange delivery
15.4) You will receive an e-mail thanking you for your order with following emails which may request that you consider posting a review about your experience of ordering from us. It is entirely at your discretion whether you respond to that message. Please note: reviews may be edited and may not be published entirely at our discretion.
16. Data Protection act 1998
We conform to the Data Protection Act of 1998; we will only use the data you supply for processing your order.
We will not pass any information relating to our customers to any third party, except as so required to complete any monetary transaction through our normal channels and to fulfil delivery from suppliers stock & through third party contracted carriers, unless required to by Law.
Terms and conditions of website usage
The term Gudrum Classics Ltd or ‘us' or ‘we' refers to the owner of the website: www.gardenchic.co.uk, whose Office is:
Gudrum Classics Ltd
Beacon Hill Office Park
The term ‘you' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Products are subject to removal without notice
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website nor any links to or from this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors as well as virus and other malicious software coding and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Gudrum Classics Ltd prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and under jurisdiction of English Courts.
The information contained in this website is for general information purposes only. The information is provided by Gudrum Classics Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Gudrum Classics Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However Gudrum Classics Ltd takes no responsibility for, and will not be liable for, the website being temporarily or permanently unavailable due to technical issues or for any other reason both within and beyond our control.
Garden Chic and Simply Log Cabins
Errors and Omissions are excepted.
As with all content of all websites belonging to Gudrum Classics Ltd: These Terms and Conditions are Assigned Copyright 2008. Copying or reproduction of these terms is expressly prohibited.